Disclaimer

This Disclaimer covers product-specific risks unique to how TicketRelief works: what our AI tools can and cannot do, what our lawyer profiles do and do not guarantee, and what it means to rely on this Platform for a legal matter. It supplements our Terms of Service (which governs your contract with us, fees, liability, and your rights as a user) and our Privacy Policy (which covers how we handle your personal information).

1. Nothing on This Platform Is Legal Advice

Traffic law is highly fact-specific. The outcome of any matter can depend on your prior driving record, local court practices, the conduct of the issuing officer, available disclosure, procedural history, and the exact version of an HTA provision in force on the date of the alleged offence. No automated tool or informational resource on this Platform can account for all of those variables.

2. Accuracy of AI and Automated Features

The Platform uses automated tools, including optical character recognition (OCR) and AI-assisted parsing, to read and extract information from uploaded ticket images and PDFs. These tools have real limitations you should be aware of:

• OCR may misread characters, especially on handwritten, faxed, faded, or low-resolution ticket images;
• The HTA section number extracted from a ticket may be incorrect, which directly affects any automated demerit point calculation;
• Demerit point information is drawn from Ontario Regulation 339/94, but the regulation is periodically amended and our database may not always reflect the most recent changes;
• Speeding ticket demerit points depend on the alleged speed and posted limit, which may not always be legible or correctly parsed from the image;
• Some tickets issued under municipal by-laws or other provincial statutes may not be correctly identified as falling outside the HTA system.

3. No Guarantee of Lawyer Acceptance or Legal Outcomes

TicketRelief does not guarantee that any Participating Professional will review, respond to, accept, or take on your matter. Lawyers and paralegals independently decide whether to accept cases based on their availability, practice focus, conflicts of interest, and professional judgment.

TicketRelief makes no representations or warranties about the likely outcome of any traffic matter, the quality of legal services provided by any Participating Professional, or whether any particular professional is right for your situation. Traffic law outcomes depend on factors beyond anyone's control, and no lawyer or paralegal can ethically guarantee a specific result.

4. Lawyer and Paralegal Profiles

Profile information displayed on the Platform — including names, firms, practice areas, regions, years of experience, languages, and fee ranges — is provided by those professionals directly. TicketRelief verifies that the stated LSO number appears valid at the time of application but does not independently verify any other profile details on an ongoing basis. TicketRelief does not endorse any Participating Professional or make any representation about their competence, success rates, or suitability for your matter.

Before retaining any lawyer or paralegal, independently verify their current LSO licence status and standing through the Law Society of Ontario's public directory.

5. Reliance on This Platform

You use the Platform and rely on any content, analysis, or matching it provides at your own risk. TicketRelief expressly disclaims liability for your reliance on Platform content, automated analysis, demerit point estimates, legal outcome guidance, or Participating Professional communications, to the extent permitted by applicable law. The full limitation of liability is set out in our Terms of Service.

If you have a pending legal matter, a tight deadline, or a serious charge such as stunt driving, careless driving, or any 6-point offence, consult a licensed Ontario lawyer or paralegal promptly. This Platform is a starting point, not a substitute for professional legal advice.